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Legal Documentation

ADA Standards

Last Updated: September 2025

Website Accessibility Policy

Accessibility Assistance. Alternate Method. If you have difficulty using or accessing any element of this website, or on any mobile application or tool provided by us or related family of companies, please feel free to call us at (949) 340-5668 or email us at info@catastonecare.com and we will work with you to provide the information, item, or transaction you seek through an alternate communication method or method that is accessible for you consistent with applicable law (for example, through telephone support).

Goal of Accessibility

We are committed to providing a positive customer experience to all our customers and potential customers, and to promoting accessibility and inclusion for all. Our goal is to enable our customers and potential customers to successfully gather information and transact business through our website, applications, and other technology platforms.

Whether you are using assistive technologies, such as a screen reader, a magnifier, voice recognition software, or captions for videos, or other assistive tools, our goal is to make your experience successful and enjoyable.

Ongoing Actions

We continually improve the user experience for everyone and apply relevant accessibility standards to achieve these goals. Below are specific actions we take on an ongoing basis:

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Enhancing keyboard navigation across all digital assets.

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Engaging outside accessibility consultants for specialized audits.

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Systematically adding captions to all video content.

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Testing our website and technology on a periodic, scheduled basis.

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Offering alternate methods of doing business via telephone.

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Providing accessibility training to our restoration employees.

"Although we are very proud of our completed and in-progress accessibility efforts, we view accessibility as an ongoing effort and will continue to expend resources to ensure the widest possible range of accessibility."

Feedback & Suggestions

Please contact us if you have suggestions as to how we may improve the accessibility of our website or technology platforms.

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Data Security

Your interaction with our digital platforms is encrypted and protected.

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Zero Spam

We only contact you regarding your specific service requests or inquiries.

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Compliance

We strictly adhere to ADA, GDPR, and California privacy standards.